Your request for exchange or return can be made through our service channel, by means of the e-mail firstname.lastname@example.org, according to the deadlines specified below.
For the product to be exchanged or returned, it must be in the following conditions:
- Accompanied by the sales invoice;
- In the original packaging;
- Without signs of damage from misuse;
- Accompanied by the manual and all accessories.
The exchange or return will be effective after an analysis of the product.